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Case Studies

Saving our customers time, money and headaches

Lehigh

“If you can shop online, you can use Unimarket.”

Following a smooth implementation process in 2014, around 300 staff and students across Lehigh University’s campus are now enjoying access to Unimarket’s cloud-based eProcurement system.

“People love Unimarket,” says Lehigh University’s Director of Purchasing Services, Jane Altemose.“Compared to our previous system, it is easy to use, intuitive and even the training is straightforward.”
Lehigh University has reduced its carbon footprint thanks to a huge decrease in paper use. “Unimarket ties in with the sustainability initiative we have here at the university,” says Altermose.

The university is also enjoying significant improvements in efficiency. “Our average approval time is down to eight hours from two days, customer purchase orders rarely go over a day, and we’re well ahead of our customer base in terms of processing time,” says Altemose. “That was previously unheard of.”

Jane Altemose
Director, Purchasing Services
Lehigh University

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